Hostelling International San Diego - Affordable Quality Hostels in California
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Christmas Bike Ride

Cancellations

Trips Cancelled or Changed by HI-USA
On rare occasions, we must cancel or change trips. If this occurs, HI-USA's responsibility is limited to a refund of any trip reservation money you've already paid.  HI-USA is not responsible for airline tickets, other tickets or payments, or any similar penalties that you may incur as a result of any trip cancellations or changes.

Cancellation Policy
You must notify us directly if you need to cancel from a trip. You can contact the Event Coordinator weekdays between 9:00 a.m. and 5:00 p.m. PST, at (619) 338-9981 or tiffany@sandiegohostels.org. The amount of your refund is determined by the date that you notify the Event Coordinator of your cancellation. Trip leaders have no authority to grant or promise refunds. The Cancellation Policy applies to all reservations, regardless of whether or not the leader has notified you of approval. The Event Coordinator regrets that she cannot make exceptions to the Cancellation Policy for any reason, including personal emergencies.

Refunds
All refunds are based on the $325 fee, as we are unable to refund a Hostelling International Membership.

  • If cancellation is made within 14 days of the date of the reservation: A full refund of $300 dollars will be issued. (This 14-day "Grace Period" is not applicable if the trip start date is within 30 days.)
  • If cancellation is made 30 or more days prior to trip start date: Refund will be $280.
  • If cancellation is made 29-14 days prior to trip start date: Refund will be $240.
  • If cancellation is made 0-13 days prior to trip start date: Refund will be $195.
  • No shows are not eligible for a refund.

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